Returns & Exchanges

At indiebeer, we want you to enjoy every sip, but if your order isn't quite right, we offer a 14-day return window for unopened and undamaged items. Please note that due to the perishable nature of craft beer, certain restrictions apply to ensure product quality and safety.

1

Initiate Your Return

Contact our support team via email with your order number and a brief explanation of why you would like to return the items.

2

Secure Packaging

Carefully pack the unopened bottles or cans in their original shipping box or an equivalent protective container to prevent breakage during transit.

3

Ship to indiebeer

Affix the provided return label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

4

Quality Inspection & Refund

Once our cellar team inspects the returned goods to ensure they are in resaleable condition, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing